Privacy Policy
Your privacy is our priority. This policy explains how EuroPick Education collects, uses, and protects your personal information.
1 Introduction
Welcome to EuroPick Education (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website europickeducation.com, mobile applications, and any related services.
By using our Services, you agree to this policy. If you do not agree, please do not use the Services.
2 Information We Collect
2.1 You Provide
- Name – Registration & forms
- Email – Communication & login
- Phone – WhatsApp & support
- Academics – Course & visa prep
- Payment – Via secure gateways (no card stored)
- Messages – Chats & inquiries
2.2 Auto-Collected
- IP & Location – UX & fraud detection
- Device Info – Browser, OS
- Usage – Pages, clicks, time
- Cookies – Analytics & functionality
3 How We Use Your Data
Service
- Deliver classes
- Send materials
- Process payments
Communication
- Reply to queries
- Send reminders
- Visa tips
Analytics
- Improve site
- Track usage
- New courses
Legal
- Comply with law
- Prevent fraud
- Protect users
4 Data Sharing
We do not sell your data. Shared only with:
- Trusted Partners: Razorpay, AWS, Google Workspace, Analytics
- Legal: Only if required by law
- Business Transfer: With notice
5 Data Security
- Encrypted: SSL/TLS + AES-256
- 2FA Access: Only authorized staff
- Annual Audits: Security tests
- PCI DSS: Payment compliant
- Minimal Data: Only what’s needed
6 Cookies
We use cookies for better experience. Control via browser.
| Type | Purpose | Duration |
|---|---|---|
| Essential | Login & forms | Session |
| Analytics | Google Analytics | 2 years |
| Functional | Language pref | 1 year |
7 Your Rights
Under GDPR, CCPA, DPDP:
Access
Get your data
Correct
Fix errors
Delete
Remove data
Opt-Out
Stop emails
Email: [email protected] | 30-day response
8 Children's Privacy
Not for under 16. We delete child data immediately.
9 Data Retention
- Active: As long as needed
- Inactive: Deleted after 3 years
- Finance: 7 years (tax law)
10 International Transfers
Data processed in India, USA, EU with SCC safeguards.
11 Policy Updates
Changes posted here. Major updates notified via email/banner.
12 Contact Us
Office
IT Solution, First Floor, Office No. 3, Near Amrita Girls Hostel, College More, Hazaribagh - 825301, Jharkhand, India
Response: Within 48 hrs | Resolved in 30 days
Privacy Policy • Nov 01, 2025